Shipping policy

Last updated: November 2025

At Billekoepa, we work with multiple external suppliers. This means your order may arrive in separate packages and have different delivery times.

Shipping Time

• Standard processing: 1–5 business days

• Delivery time: 7–21 business days, depending on the brand and destination.

Some products ship from within the EU, while others may ship internationally.
Tracking numbers will be provided where available.

Shipping Costs

Shipping rates are calculated at checkout and may vary depending on supplier and location.

Customs and Import Taxes

Buyers are responsible for any customs or import duties that may apply. Billekoepa is not responsible for delays due to customs.

Incorrect Address

Please ensure your shipping details are correct. We cannot guarantee redelivery if an incorrect address is provided.